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Sky Software Update - Guide

If your Sky box has an old software / EPG version you might need to update your system.

The Sky Software Update improves the operation of the box and brings new features like the new SKY+ HD GUIDE to the Sky HD box.

Sky Software Update:

  1. Please unplug Sky box from the mains
  2. Remove Sky viewing card.
  3. Hold BACK-UP button down.
  4. Plug power supply back in keeping BACK-UP button still down.
  5. Wait about 10-15 seconds for a screen to appear saying "system update in progress".
  6. Release BACK-UP button when screen appears.
  7. Wait for Sky box to reboot (could take up to 10min). The Sky box is now downloading the latest software version.
  8. Give the box a few minutes, then turn back on, wait till it asks for viewing card to be inserted, insert card.
  9. The Sky box should operate perfectly thereafter with new Sky EPG Guide Software and other additional features.

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Sky HD

To enjoy the best quality of Sky in HD, you need a Sky+ HD Box with HD channel subscription for 10.25 GBP extra, combined with Sky World Pack you can get up to 50 HD channels. (HD ready TV required). 3D Ready!

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Welcome to Sky 3D

The first 3D HD television service across Europe.

Getting ready for the future has never been easier with SkyEurope.tv. All our Sky+ HD boxes are 3D ready. With Sky 3D the images on your television are so realistic you'll feel like you're actually there. Watch the games as if you’re on the ground or a movie and feel as a part of the action from the comfort of your living room. Sky 3D is free of charge*.